Over the years, Excellence Group has received some of the most prestigious travel awards in the world. Every accolade we have won, reflects only the hard work and dedication of all our associates.

Excellence Riviera Cancun

2017

Tripadvisor: Travelers´ Choice 2017 Winners
Top 25 Hotels for Romance – Mexico (17th place)

2016

Tripadvisor: Travelers´ Choice 2016 Winners
Top 25 All – Inclusive Resorts – Mexico

2015

Sunny Heart Award
Gold Logo Sunny Heart Award based on direct feedback from customers and travel agencies in the UK.

Tripadvisor HALL of FAME
This unique accolade is granted only to those businesses that have won the Certificate of Excellence for five years in a row.

Tripadvisor: Travelers´ Choice 2015 Winners
Top 25 All – Inclusive Resorts – Mexico
Based on the Tripadvisor users opinion.

AAA – FOUR DIAMONDS

2014

Tripadvisor: Travelers´ Choice 2014 Winners
Top 25 Hotels for Romance – Mexico
Based on the Tripadvisor users opinion.

Conde Nast Traveler Readers’ Choice Awards 2014
Conde Nast Traveler’s readers selection of  “Best Resorts in Mexico: Caribbean” Rank #5

Quality Selection Winner 2014

Hotel Recommended on HolidayCheck.com

Travel & Leisure World´s Best Awards 2014
Top Hotels & Resorts in Mexico

Expedia Insiders’ Select
Expedia’s guests top-ranked properties.

Best In Stay by Orbitz
This award recognizes the Resort in the ALL INCLUSIVE category for obtaining the highest scores in 6 different categories: Value, Luxury, Family, Ski and All Inclusive.

2013

Gold List Conde Nast Traveler’s Choice
Conde Nast Traveler’s reader’s selection of the “best of the best” around the world.

Tripadvisor: Travelers’ Choice 2013 Winners
Top 10 Hotels for Romance in Mexico
Top 25 All-Inclusive Resorts – World

Tripadvisor: Certificate of Excellence

Certificate of Excellence

Expedia Insiders’ Select
Expedia’s guests top-ranked properties.

MLT Vacations Quality Assurance Awards
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction, under 1% complaint ratio, No relocations

Tripadvisor Top All Inclusive Resorts in Mexico

2012

Tripadvisor: Best Spa of 2012
Spa Professionals Mexico awards Miilé Spa as one of the Best Spa of 2012

Expedia Insiders’ Select
Expedia’s guests top-ranked properties.

MLT Vacations Quality Assurance Awards
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction, Under 1% complaint ratio, No relocations.

Best Hotel Chain in Customer Service.

Thomas Cook Awards
Award for Excellence through customer recognition of exceedingly high standards of service and quality of accommodations.

2011

Gold List Conde Nast Traveler’s Choice
Conde Nast Traveler’s readers selection of the “best of the best” around the world.

Hotel recomended by Despegar.com
Property highly recomended by Despegar.com clients.

Travel Leisure’s World’s Best Awards
Top Hotel in Mexico

MLT Vacations Quality Assurance Awards
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction,Under 1% complaint ratio,No relocations

Travel Leisure’s World’s Best Awards
Best Hotel Spa in Mexico

Tripadvisor: Certificate of Excellence
Certificate of Excellence

Travelweek’s Insider Report – October issue
Canadian travellers rated #3 in the category of Best Overall Resort.

Travelocity Excellence Awards

2010

Orbitz Best in Stay Award

Overall second Best a la carte Accommodation in the TUI Travel Medal Awards.

MLT Vacations Quality Assurance Award This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction, Under 1% complaint ratio, No relocations

Silver Certification from EarthCheck for Sustainable Operations
Our environmental commitment has been recognized by EarthCheck; the world’s leading organization in sustainable tourism certification, in more than 60 countries.

Winner Berwick Travel’s Pinnacle Awards

Thomas Cook CA.
Best Customer Service

Thomas Cook Awards 2010
Award for Excellence through customer recognition of exceedingly high standards of service and quality of accommodation.

2009

Top 25 Conde Nast Traveler’s Choice
Among the Top 25 Mexico Resorts in the 2009 Conde Nast Traveler’s Choice Awards

Overall Winner Best a la carte Accommodation in the TUI Travel Gold Medal Awards

Winner Berwick Travel’s Pinnacle Awards

MLT Vacations Quality Assurance Award
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction, Under 1% complaint ratio, No relocations

Tripadvisor: Best All-Inclusives in the World
Top 10 All-Inclusives in the World in TripAdvisor Traveler’s Choice Awards

Expedia Insiders’ Select
Expedia’s guests top-ranked properties.

Thomas Cook Awards
Award for Excellence through customer recognition of exceeding high standards of service and quality of accommodations.

Excellence Playa Mujeres

2017

Travelers´ Choice 2017 Winners
Top 25 Hotels for Romance – Mexico (1st place)
Top 25 Hotels for Service – Mexico (9th place)
Top 25 Luxury Hotels – Mexico (4th place)

2016

Travelers´ Choice 2016 Winners
Top 25 All-Inclusive Resorts – World (1st place)
Top 25 Hotels – Mexico
Top 25 Hotels for Service – Mexico
Top 25 Hotels for Romance – Mexico
Top 25 Luxury Hotels – Mexico
Top Resorts in Mexico (Caribbean Coast)
Based on the Tripadvisor users opinion.

2015

Best In Stay Elite by Orbitz
This award recognizes the Resort in the “Cancun” market for obtaining the highest scores in reviews based in Orbitz clients.

Tripadvisor Certificate of Excellence
TripAdvisor is delighted to award Excellence Playa Mujeres the 2015 Certificate of Excellence. This achievement is a direct result of your consistently great reviews from TripAdvisor travelers.

Travelers´ Choice 2015 Winners
Top 25 Hotels – Mexico
Top 25 Hotels for Romance – Mexico
Top 25 Luxury Hotels – Mexico
Top 25 All-Inclusive Resorts – World
Based on the Tripadvisor users opinion.

AAA – FOUR DIAMONDS
HOTELS.COM 2015 Award
Based on the Hotels.com users opinions
Expedia Insiders’ Select 2015
Expedia’s guests top-ranked properties.

2014

Travelers´ Choice 2014 Winners
Top 25 All-Inclusive Resorts – World
Top 25 All-Inclusive Resorts – Mexico
Based on the Tripadvisor users opinion.


Conde Nast Traveler Readers’ Choice Awards 2014

Conde Nast Traveler’s readers selection of  “Best Resorts in Mexico: Caribbean” Rank #2

Conde Nast Traveler Readers’ Choice Awards 2014

Conde Nast Traveler’s readers selection of  “Top 100 Hotels & Resorts in the World ”

Expedia Insiders’ Select
Expedia’s guests top-ranked properties.

Best In Stay Elite by Orbitz
This award recognizes the Resort in the “Cancun” market for obtaining the highest scores in reviews based in Orbitz clients.

2013

Tripadvisor: Travelers´ Choice 2013 Winners
Top 25 Hotels in Mexico
Top 25 Luxury Hotels in Mexico
Top 25 Hotels for Romance in Mexico

Tripadvisor: Travelers’ Choice 2013 Winners
Top 10 Hotels for Romance in Mexico
Top 25 Hotels in Mexico
Top 25 Luxury Hotels in Mexico
Top 25 All-Inclusive Resorts – World

Tripadvisor: Certificate of Excellence
Certificate of Excellence, based on the Tripadvisor user’s opinion.

Gold List Conde Nast Traveler’s Choice
Conde Nast Traveler’s readers selection of the “best of the best” around the world.

Expedia Insiders’ Select
Expedia’s guests top-ranked properties.

MLT Vacations Quality Assurance Awards
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction, Under 1% complaint ratio, No relocations

Flight Center USA Best Honeymoon Hotel, Mexico

Travel Agency Marketing Alliance
Customer Service Excellence – 2013

TUI Nordic´s Blue Award
Awarded for excellent performance generating the most satisfied customers in the category “Hotel General Impression”.

Most Popular Hotels in Sun Destinations for Canadians by Monarc.Ca
Top 3 Hotels “Best Quality Vs Price”
Top 3 Hotels “Best Overall Impression”
Top 3 Hotels “Best for Couples”

2012

Gold List Conde Nast Traveler’s Choice
Conde Nast Traveler’s readers selection of “The World’s Best Places to Stay”

Tripadvisor: Top All Inclusive Resorts in Mexico

Expedia Insiders’ Select
Expedia’s guests top-ranked properties.

MLT Vacations Quality Assurance Awards
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction, Under 1% complaint ratio, No relocations

Flight Center USA Best Honeymoon Hotel, Mexico

Best Hotel Chain in Customer Service

Thomas Cook Awards
Award for Excellence through customer recognition of exceeding high standards of service and quality of accommodations.

2011

Gold List Conde Nast Traveler’s Choice
Conde Nast Traveler’s readers selection of the “best of the best” around the world.

TripAdvisor Travelers Choice
Top 10 Hotels For Romance in the Caribbean & Mexico

Expedia Insiders’ Select
Expedia’s guests ranked #2 best property within Mexico

MLT Vacations Quality Assurance Awards
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction, Under 1% complaint ratio, No relocations

Tripadvisor Certificate of Excellence
Certificate of Excellence

Travelweek’s Insider Report – October issue
Canadian travellers rated #1 in the category of Best Overall Resort Travelocity Excellence Awards

2010

Orbitz Best in Stay Award

MLT Vacations Quality Assurance Award
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction, Under 1% complaint ratio, No relocations

Best for Romance Caribbean
Best for Romance Caribbean & Mexico in TripAdvisor Traveler’s Choice Awards

Overall Winner Best Premium Accommodation in the TUI Travel Medal

Flight Center USA Best Honeymoon Hotel, Mexico

Winner Berwick Travel’s Pinnacle Awards

Expedia Insiders’ Select
Expedia’s guests top-ranked properties.

2009

Winner Berwick Travel’s Pinnacle Awards

MLT Vacations Quality Assurance Award
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction, Under 1% complaint ratio, No relocations

Meetings West-“Best of” Awards
Meetings Focus Magazine

Expedia Insiders’ Select
Expedia’s guests top-ranked properties.

Excellence Punta Cana

2016

Tripadvisor: Travelers´ Choice 2016 Winners
Top 25 All Inclusive Hotels in the Caribbean

AAA – FOUR DIAMONDS

2015

Tripadvisor HALL of FAME
This unique accolade is granted only to those businesses that have won the Certificate of Excellence for five years in a row.

AAA – FOUR DIAMONDS

MLT Vacations Quality Assurance Awards
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction, Under 1% complaint ratio, No relocations.

2014

Quality Selection Winner 2014
Hotel Recommended on HolidayCheck.com

Best In Stay by Orbitz
This award recognizes the Resort for being a top-rated hotel in the Punta Cana market. In addition to the market winners, winners were also selected in six categories: Value, Luxury, Family, Ski and All-Inclusive.

2013

Tripadvisor: Certificate of Excellence
Certificate of Excellence

MLT Vacations Quality Assurance Awards
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction, Under 1% complaint ratio, No relocations

Travelers’ Choice 2013 Winners
Top 25 All-Inclusive Resorts – Caribbean

2012

Flight Center USA Best My Time Hotel in Caribbean

Best Hotel Chain in Customer Service

The Caribbean’s 10 Best Luxury All-Inclusive Resorts

2011

Best Honeymoon Awards, Top All-Inclusive Resort Brands
Brides Magazine

Tripadvisor: Certificate of Excellence
Certificate of Excellence

MLT Vacations Quality Assurance Awards
This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery. Over 99% Customer Satisfaction, Under 1% complaint ratio, No relocations.

Travelocity Excellence Awards

2010

Orbitz Best in Stay Award Winner

Berwick Travel’s Pinnacle Awards

Expedia Insiders’ Select
Expedia’s guests top-ranked properties.

2009

Winner Berwick Travel’s Pinneacle Award

Beloved Playa Mujeres

2017

TRAVELERS’ CHOICE 2017 WINNER
Top 25 Luxury Hotels – Mexico (12th place)

2016

TRAVELERS’ CHOICE 2016 WINNER
Top 25 All-Inclusive Resorts – World
Top 25 All-Inclusive Resorts – Mexico

EARTH CHECK SILVER BENCHMARKED
EarthCheck company standard Accommodation – Vacation Hotel

2015

TRIPADVISOR HALL OF FAME 2015
Five time – winner of the Certificate of Excellence.

TRAVELERS’ CHOICE 2015 WINNER
Top 25 All-Inclusive Resorts – World
Top 25 All-Inclusive Resorts – Mexico

AAA – 4 DIAMONDS

Expedia Insiders’ Select 2015
Expedia’s guests top-ranked properties.

HOTELS.COM 2015 Award
Based on the Hotels.com users opinions

2014

TRAVELERS’ CHOICE 2014 WINNER
Top 25 Hotels – Mexico
Top 25 Luxury Hotels – Mexico

EXPEDIA INSIDERS’ SELECT 2014
Expedia’s guests top – ranked properties.

Finest Playa Mujeres

2016

TRIPADVISOR HALL OF FAME 2016
First time – winner of the Certificate of Excellence.

EARTH CHECK SILVER BENCHMARKED
EarthCheck company standard Accommodation – Vacation Hotel

AAA – 4 DIAMONDS